WatchGuard XCS User Spam Quarantine Local

The User Spam Quarantine is used to redirect spam mail into a local storage area for each individual user or to a single user. This allows users to view and manage their own quarantined spam by giving them the ability to view, release the message to their inbox, or delete the message.

Spam Quarantine summary notifications can be sent to users notifying them of existing mail in their quarantine. The email notification itself can contain links to take action on messages without having to login to the quarantine.

To quarantine mail, the administrator must set the action for an Intercept spam level, such as Certainly Spam, to “Redirect To”, and set the action data to the FQDN (Fully qualified domain name) of the quarantine system.
•Enable User Spam Quarantine – Select the check box to enable the user spam quarantine.
•Expiry Period – Select an expiry period for mail in each quarantine folder. Any mail quarantined for longer than the specified value will be deleted.
•Folder Size Limit – Set a value, in megabytes, to limit the amount of stored quarantined mail in each quarantine folder.
•Enable Summary Email – Select the check box to enable a summary email notification that alerts users to mail that has been placed in their quarantine folder.
•Limit # of message headers sent – Specify the maximum number of headers to be sent in the spam summary message. Set to “0” for all message headers to be sent.
•Number of days links accessible – The number of days that the message links in a spam summary message are accessible by users.
•Notification Domain – Enter the domain for which notifications are sent to. This is typically the Fully Qualified Domain Name of the email server. The User Spam Quarantine only supports one notification domain.
•Notification Days – Select the specific days to send the summary notification.
•Notification Times – Select the time of day to send the summary notification. The Spam Summary processing will begin at this time, but the actual delivery of the summary notifications will not be performed until the processing (which may take several minutes) is complete.
•Spam Folder – Indicate the Spam Folder name. This must be an RFC821 compliant mail box name. This folder will appear in a user’s mailbox when they have received quarantined spam.
•Mail Subject – Enter the subject of the spam summary notification message. The system variables can be used in the subject field.
•Allow Trusting Senders – Inserts a link in the notification summary to allow the user to add the sender to their Trusted Senders List.
•Allow reading messages – Inserts a link in the notification summary to allow the user to read the original message.
•Allow releasing of email – Inserts a link in the notification summary to allow the user to release the message to their inbox.
•Mail Contents Preamble – This is a customizable text and HTML version of the spam summary message that is sent to end users. This message contains the links to the user’s quarantined spam.

Subject Field and Preamble Variables

These variables can be inserted in the Mail Subject and Mail Contents Preamble fields:
•%PROGRAM% – The product name of this mail security system.
•%HOSTNAME% – The host name of this mail host.
•%SPAM_EXPIRY% – Number of days after which spam messages expire.
•%WEBMAIL_URL% – URL used to manage the user’s spam quarantine.
•%SPAM_FOLDER% – The name of the folder into which all incoming spam is delivered.
•%SPAM_MESSAGES% – The table of spam messages. This variable is not valid in the Mail Subject field.
•%NUMSPAM% – Number of spam messages in the spam folder.
•%NUMSPAMSTAT% – Number of spam messages and the bytes used in the spam folder.

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